Quality over quantity: the publishing landscape built for challenger brands
Last year, after five years as a Commercial Editor at Reach plc, I was among hundreds of journalists and commercial staff made redundant as the UK's biggest publisher doubled down on a page-view-driven strategy.
At the time, many questioned whether the business’s relentless pursuit of volume over value was sustainable, or whether it allowed the remaining journalists to do what they do best: embrace and be led by their instinct for a story.
The journalism I fell in love with was never about churning out content for the sake of filling a page, or meaningless views. It was about knocking on doors, following leads, asking awkward or uncomfortable questions, and looking where nobody else has thought to. It's about uncovering the hidden gem, the heartwarming untold human story, the unexpected angle that would never have seen the light of day without somebody curious taking the time to dig for it.
You simply cannot put a page view target on curiosity, and you certainly can’t manufacture it by asking journalists to produce more and more meaningless drivel for the sake of empty clicks.
Is the industry coming full circle?
A year on from leaving Reach, it’s fascinating to see some of the UK’s biggest publishers – Reach included – now moving in the exact opposite direction.
Reach specifically revealed it is moving away from its failing volume-led content model, in favour of original journalism, and stronger audience engagement.
It’s not alone. Publishers including Hearst, The Daily Telegraph and The Times are all embracing their own version of a ‘quality over quantity’ approach, prioritising quality journalism, exclusivity and genuine reader value over output and clicks.
The irony isn’t lost on me.
For years, the industry has rewarded speed and scale. Now, many publishers are recognising what journalists have known all along; audiences don’t want more content. They want better content – content they care about, content they’re excited to share with friends, content that ignites a spark within them.
Why this is good news for challenger brands
At first glance, fewer stories may sound like a death sentence for brands trying to cut through and secure coverage.
But at Democracy, we believe the opposite to be true.
When journalists are under pressure to produce endless content, household names often dominate the editorial agenda because they’re easy, recognisable and quick to write about. Job done.
However, when newsrooms shift their focus, every pitch has to reach a much higher bar; why should readers care? And that’s exactly where challenger brands can shine.
Whether it’s an inspiring founder story, an innovative, game-changing product launch, a bold and ballsy business move or a unique customer experience that simply must be shared, challenger brands are often built on genuinely interesting narratives.
The challenge has never been finding those stories; we’re great at doing that. The challenge has been cutting through crowded news agendas long enough for someone to sit up and take notice.
As publishers place greater value on originality and audience impact, those untold stories suddenly become a much more attractive proposition.
The Democracy difference
At Democracy, this is the approach we’ve always championed. Rather than chasing coverage for the sake of it, we focus on uncovering the stories that deserve to be told – matching them with the journalists and publications we know will care about them. Our approach is built on strong relationships, trust and a comprehensive understanding of what makes a story resonate.
In a quality over quantity landscape, success isn’t about sending a press release to hundreds of contacts and hoping for the best. It's about finding the right story, for the right audience, at exactly the right moment in time.
One great story can change everything
People may think the bigger brands have a built-in advantage. Bigger budgets, bigger teams, bigger profiles.
But in a media landscape increasingly focused on quality storytelling, size alone is not enough. The brands with the greatest opportunity are often those brave enough to tell stories that make waves, in a way that nobody else can; stories rooted in real people, genuine expertise, hard-won experience or a fresh perspective on an historic challenge.
That’s why, at Democracy, we find this shift so encouraging.
Not because publishers are producing fewer stories, but because they’re making space for better ones to shine through.
The kind of stories uncovered by curious writers, asking one more question. The kind of stories hidden beneath the obvious headline. The stories that empower the humble challenger brand to stand shoulder-to-shoulder and hold their own with household names.
As publishers continue their refreshing return to quality over quantity, we’re excited to see more opportunities for brands willing to invest in authenticity, originality and meaningful storytelling.
After all, great stories have never been about who can shout the loudest – they're about who has a story worth listening to.