DEMOCRACY FAQs
Unsure of anything about us? Pick up the phone, drop us a line… or read the below to see if we answer your questions.
ARE YOU AI READY?
What do we mean by an AI readiness test?
We’ve developed an AI readiness test and AI driven proposition to help companies assess how effective their communications mix is in influencing how they appear in LLMs.
PR is the most influential discipline in shaping what LLMs are returning in answers and as an industry we need to step up to the opportunity. We do this by building a considered and consistent network of trust signals across high authority news sites, social platforms and owned channels and demonstrating how PR is leading the way in making a meaningful difference.
Keywords now need full context and we must take clients with us on this journey. That’s why the time is right for PR to assert itself afresh and we’ve taken the time to re-shape our proposition.
What’s involved in it?
We measure performance across six key dimensions that define influence, credibility and future-proof positioning.
1. Authority: Does your business have recognised authority on topics relevant to your industry?
External recognition by peers, partners, and media.
Demonstrated leadership in discussions shaping your field.
Credible contribution to thought leadership spaces.
2. Brand: Is your brand influential and easily recognised as a trusted voice?
Strong reputation across traditional and digital channels.
High visibility within industry and customer networks.
Recognition as a go-to source for insight and innovation.
3. Creator: Are you a true originator of ideas and content, not just a participant?
Regular creation of original, high-quality content.
Driving industry narratives rather than reacting to them.
Demonstrating a unique perspective powered by insight and creativity.
4. Expertise: Do your people demonstrate deep knowledge, skill, and authority?
Key leaders recognised for their technical and strategic expertise.
Track record of informed commentary and problem-solving.
Evidence of advanced capability in applying knowledge to real-world challenges.
5. Experience: Do your people showcase first-hand knowledge and lived expertise?
Case studies, stories, and examples rooted in direct involvement.
Authentic voices backed by practice, not just theory.
Senior leaders visibly embodying the organisation’s credibility.
6. Trust
Is your content is reliable, honest & transparent
What do we mean by Protect, Connect, Amplify?
The services Democracy offers can be broken down into three sections.
Democracy Protect
Safeguarding reputations and building trust
Protecting brand reputations is at the heart of all of our work. Only with this solid base can we move forward together to build trust and authority. We audit you and your competitor set in order to see what messages are cutting through and also what elements of your business give you a distinctive positioning in the marketplace. We assess the risks and threats to your brand, how ready you are for AI and what others are saying about you. Our team of ex-journalists spend time with your key people to get a feel for how media ready they are and where any gaps exist. These building blocks are business critical for us at Democracy to be the best client partner for you and set you up for success through our work together.
Services within protect include:
Communications audit
Strategic communications planning
Brand storytelling
Key messaging framework development
Tone of voice development
Reputation management (incl. thought leadership)
Crisis planning
Reputational risk assessments
Media training and briefing
Speaker training and briefing
Social media listening
Brand health checks
Competitor monitoring
Crisis scenario
Internal communications
Employer branding
Democracy Connect
Creativity that challenges and engages
Create your audience profiles
Observe their passions and triggers
Narrow your focus
Narrative refinement
Establish platform strategy
Creative ideation
Test and adapt
The middle part of our proposition takes what we’ve learned from Protect and uses it to really focus in on who we want to target with our comms, what makes these people tick, what makes them engage and where they’re spending their time. We look at what changes to the landscape are coming down the line that are likely to impact your business or the lives of your customers. All this means that when it comes to creating the written and filmed content we will utilise for the campaign, it’s all informed and targeted to land with impact with your audiences. And this is where the magic happens - our ideation.
Social listening - Audience identification
Social listening - Horizon scanning
Social listening - Pulsar Panel, currently named “Discussion” open to suggestions - is where we listen to everything our selected panel say (like an open focus group)
Ideation - channel / sector specific
Content strategy
Paid strategy
Influencer identification
UGC content creator hub/influencity
Stakeholder connection mapping
Community engagement strategy
Internal communications
Democracy Amplify
Reaching the people who matter and driving change
Align channel and creative content
Media outreach (broadcast, print, online)
Paid amplification, media partnerships, sponsorships
Link building and digital PR
Influencer strategy and events
Front foot and reactive
Your challenge met
Amplifying your messages and content is the traditional element of any agency’s work, but at Democracy it is data-led, targeted and designed to land with business impact. We ensure that the content we produce together will reach the people who matter, whether through proactive and reactive earned media relations, paid media partnerships, influencer marketing or target paid social. We’ll ensure that everything we do is measurable in terms of business outcomes, not agency outputs.
Newsmaking
Product placement
Business profiling
Link building / digital PR
Case study placement
Spokesperson placement
Broadcast management
Podcast placement
Podcast advertising
Reactive communications
Trade forward feature management
Media visits
Paid partner/influencer management
Influencer and press gifting
Content creation and design
Video production
Social media management
Community management
Paid social
Media partnerships/advertorials
Event management
Stunt activation/experiential
Talent acquisition and management
Press site visits
Community engagement
Reporting and analysis
Internal communications
Who started Democracy PR?
Jennifer O’Grady started Democracy PR in Manchester in 2008 after spotting the opportunity to create a digital first PR agency. For Jen, it was the recognition that brands and businesses now need to connect with more than journalists to protect and promote their reputation. She previously worked at Brazen PR and Mason Williams in their London and Manchester office.
What sectors do they work in?
Democracy works with challenger brands in every sector. Taking learnings from one sector and applying it to the next in order to bring distinctive ideas and a disruptive approach to every category. Democracy works in sectors including food and drink, homes and gardens, beauty, heating, energy, workwear, professional services, travel and destination.
What services do they offer?
Under Democracy’s Protect, Connect and Amplify products, the agency offers strategy, brand planning, social listening, proactive and reactive newsmaking, link building, digital PR, media training, content creation, photography and videography, organic and paid social media, community management, end to end influencer management, internal communications, employer branding, crisis planning and management.
Where is Democracy PR based?
Democracy has offices in Manchester and London.
How can I apply to work there?
We post all job opportunities on our website and we have a relationship with Manchester Metropolitan University that means we take two people every year to be part of our four year digital apprenticeship programme. Details of how to apply are on our website.
What is the 87%?
This number refers to the amount of the UK population that lives outside London. We are fascinated by how lifestyles and attitudes differ from place to place throughout the country, so shining a light on the 87% is our way of demonstrating fresh ways for brands to connect with audiences.
At Democracy, we super-charge our clients with campaigns that truly resonate with the 87%.
Helping you to understand the importance of local v national in terms of:
Channel choice
Messaging
Spokespeople & influencers
Cultural references
Local initiatives
TOV
Habits
Unlocking the potential of the regions beyond the basics of disposable income and shopping habits.